Here are some common questions and answers to help you with your shopping experience at KanzCollection. If you need further assistance, feel free to reach out to our customer support team!

Browse our products, select the items you wish to purchase, and add them to your cart. Proceed to checkout, fill in your details, choose your payment method, and complete the order.

We accept Cash on Delivery (COD) Credit card debit card for orders within Pakistan. More payment options will be introduced soon.

Orders are typically delivered within 3 to 5 working days. Delivery may take longer in remote areas or due to unforeseen circumstances.

Yes, once your order is dispatched, you will receive a tracking number via SMS or email. You can use it to track your delivery.

Currently, we only deliver within Pakistan. Stay tuned for updates on international shipping options.

We accept returns or exchanges within 7 days of delivery, provided the items are unused, in original condition, and with tags intact. Contact our support for assistance.

You can cancel your order before it is shipped by contacting our customer support through Messenger, WhatsApp, or email. Once shipped, cancellation is not possible.

If your order is delayed or you suspect it has been lost, please contact our support team. We will assist you in resolving the issue promptly.

Yes, we deliver across Pakistan, including remote areas. However, delivery to remote locations may take slightly longer than usual.

You can reach our support team through live chat on Messenger, WhatsApp, or email at [email protected] for any inquiries or assistance. We’re here to help!